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Privacy policy

This document was last updated on: 04/09/2018

 

This website is provided by MOONDA hereafter referred as “our Company”

This Privacy Policy (together with our terms of use and any other documents referred to on it) governs the manner in which our Company collects, uses, maintains and discloses information collected from users (each, a "User") of this website ("Site"). This privacy policy applies to the Site and all products and services offered by our Company.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is MOONDA of 3 place du Palais, 33000 Bordeaux, FRANCE.

 

Information we may collect from you

Our Company may collect and process the following data about you:

  • Personal identification information
    We may collect personal identification information (also referred to as personal data) from Users in avariety of ways, including, but not limited to, when Users visit our Site,subscribe to the newsletter, fill out a form, and in connection with otheractivities, services, features or resources we make available on our Site. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
  • Non-personal identification information
    We may automatically collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
  • Web browser cookies
    Our Site may use"cookies" to enhance User experience. A User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. A User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.For more information, please refer to our Cookie Policy 

 

How we use collected information

Our Company may collect and use Users personal information for the following purposes:

  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site and our services
    We may use feedback you provide to improve our products and services. We may also use your personal data to obtain details about website statistics and traffic to our Site, to improve the overall running of our Site.
  • To run a promotion, contest, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them. We may also use social plugins to give you an even better experience of our Site.
  • To send periodic emails
    We may use the email address to respond to their inquiries, questions, and/or other requests.
  • To send promotional emails
    We may send Users emails that may include company news, updates, related product or service information, etc.  We will only do this if the User has opted in to receiving such communications or where the communications are in respect of similar products and services only. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us at %main_email_address%.
  • To send other promotional materials
    We may also contact Users with promotional information through other means where doing so is lawful (for example, we may send Users text messages where they have opted in).  If you do not wish to receive such communications, please email us at dataprivacy@moonda.com.

 

How we store your personal information

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

 

 

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

 

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. 

 

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

 

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us at %main_email_address%.

 

Access to information

 

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request should be made to MOONDA. You can exercise this right at any time by contacting us at 

dataprivacy@moonda.com.

 

Changes to this privacy policy

Our Company has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Contacting us

If you have any questions about this Privacy Policy, the practices of this Site,or your dealings with this Site, please contact us at:

 

3 place du Palais, 33000 Bordeaux, FRANCE.

 

The usage of this website is subject to the acceptance of the MOONDA data privacy policy below:

This document was last updated on: 05/10/2018

MOONDA Data Privacy Policy

 

The information collected on this website is also processed by MOONDA which owns its licence, with our server and technical team located in France.

 

In accordance to your rights and freedom, you can access or make a request concerning your data by contacting this email address: dataprivacy@moonda.com.

 

You can also learn more about the tracking made on this website and manage your preferences by visiting the website’s Cookie Policy.

 

Please refer to the following table to learn more about MOONDA storage limitation policy :

 

Type of data

Storage Limitation Policy

Any forms related to data entered on this website (Call me back forms, general contact forms, used equipment contact forms, promotion order forms) is used to handle your enquiry and contact you according to your request.

This data is collected to process your request.

Your consent to our storage limitation policy is required before sending any forms on this website.

Data we saved before May 28th 2018 will be deleted. From now on, your data will be kept for one year after the date that the form has been sent to the dealership.

This data is not transferred outside of the European Union by MOONDA, except if the dealer organization managing the website is located outside of the European Union.

Newsletter subscription is collected to send you information about our company.

This data is collected by %Company_Name% for the purpose of sending emails, promotional materials, and to improve your customer service.

Your consent to your Newsletter subscription is given when you enter your email in the newsletter subscription form.

You can decide to unsubscribe from emails with the link at the bottom of newsletters you will receive thereafter.

When this website will be put offline, we will remove your data from our third-party newsletter delivery service. (Mailchimp)

Your data is transferred to Mailchimp to be stored in the USA. Mailchimp is compliant with the EU Privacy Shield framework and have the necessary certification to process EU citizen data on our behalf. You can check their Privacy Policy here: https://mailchimp.com/legal/privacy/

Analytics tracking information is collected to improve your experience on this website and evaluate our marketing.

This data is collected to improve your experience on this website by %Company_Name% and MOONDA.

Your consent to Google Analytics tracking is managed in the cookie banner by on the "Edit Cookie Settings" link in your footer.

Data tracked by the MOONDA Google Analytics account is IP anonymised and will be deleted after thirty six (36) months.

Data managed by Google Analytics might be transferred outside of the European Union but benefits from the same protection as all Google data described here: https://policies.google.com/privacy/update#enforcement .